Cancellation & Refund
1. Course Cancellation Policy
As our courses are digital, cancellations are only allowed before accessing the course materials. Once you have logged in or downloaded any content, cancellation requests will not be accepted.
2. Refund Eligibility
Refunds are available under the following conditions:
- Duplicate Payment: If you were charged multiple times for the same course, we will issue a full refund.
- Technical Issues: If you are unable to access the course due to technical issues from our side and we cannot resolve them within 7 days.
- Unsatisfactory Experience: If you are not satisfied with the course, you may request a refund within 7 days of purchase, provided you have not completed more than 20% of the course.
3. Non-Refundable Cases
Refunds will not be issued in the following situations:
- If you have accessed more than 20% of the course content.
- If the request is made after 7 days of purchase.
- If the course was purchased during a discount offer or promotion.
- If you fail to complete the course within the provided duration.
4. Refund Process
To request a refund, follow these steps:
- Email us at info@nomadmanager.in with your order details.
- Provide a valid reason for the refund request.
- Our team will review your request and respond within 5 business days.
- If approved, the refund will be processed within 7-10 business days to the original payment method.
5. Contact Us
If you have any questions regarding cancellations or refunds, please reach out to our support team at info@nomadmanager.in.